Unauthorized Access

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Dear LUMINLUCID customer,

your access has been denied due to invalid credentials.

Either you do not have permission to use LUMINLUCID or you are using invalid credentials.


Let us help you solve it.

Step 1: Please enter a valid email address and valid password.

Step 2: Don’t worry – we are happy to help. Please go to “CONTACT US” and fill in information as required by the form as well as your email address you use to log in to LUMINLUCID and submit the form. We’ll send you instructions on how to reset your password. Please note, if there are any discrepancies in the information provided via the form, we may need to verify your identity first before resetting your password.





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